Segway D28 Electric Scooter

The Limited Warranty covers only defects of any material or workmanship of the Product and components thereof when the Product and components thereof are being used under normal and ordinary conditions. The applicable Limited Warranty Period for the Limited Warranty commences on the date of the original purchase of the Product

1-Year Warranty Coverage

Frame Assembly, Bluetooth module board, spring steel plate, controller & battery assembly, hub motor, shaft assembly, speaker

180-day Warranty Coverage

Battery charger, Tire

90-day Warranty Coverage

Upper shell, taillight cover, taillight components, decorative shell, buttons. Wheel light guide plate, wheel light decorative cover, bottom shell, Knee control lever & foam cushion, knee control shaft seat, foot pad, rubber stopper.

This Limited Warranty does not cover and excludes damage to your Product:

• Caused by abuse, misuse, neglect or commercial use.
• Caused by improper charging, storage, or operation, including, without limitation, use contrary to the users’ materials, use exceeding specified height, weight and age limits, use on stairs, walls and curbs, or any extreme sport or exhibition use
• Caused by accident, collision, riding over obstacles, racing, fire, water submersion, high pressure water spray, freezing, earthquake, dropping, severe oxidation, or chemical solvent corrosion.
• Caused by any repair that was unauthorized by Ninebot or Segway
• Caused from improper packaging or mishandling during shipment to the warranty-service provider.
• That is cosmetic, including, scratches, dents and the removal of protective coatings that are designed to diminish over time, unless such damage occurred due to a defect in materials.
• Caused by the use of the Product with, or any modification to the Product using, any third party product, component or accessory that is not sold by Ninebot or Segway.
• That does not arise from Ninebot’s product-design, technology, manufacturing or quality.