Every bike is covered under a limited one (1) year warranty for the original owner against all manufacturing defects in material or workmanship. Warranty parts will only be shipped within the continental United States and Hawaii.
Ridel Bikes’ bicycle components include:
Electrical parts: motor, controller, LCD display
Mechanical parts: forks, stem, handlebar, headset, seat post, saddle, brakes, lights, bottom bracket, crankset, pedals, rims, wheel hub, freewheel, cassette, derailleur, shifter, throttle, wiring harness, kickstand, reflectors, and hardware
These parts are warranted to be free from manufacturer defects in materials and/or workmanship for a one (1) year period from the date of original purchase.
Wear and tear is not covered under warranty. Ridel Bikes’ lithium ion batteries are warranted to be free from manufacturing defects in materials and/or workmanship for a one (1) year period from the date of original purchase. The battery warranty does not include damage caused by power surges, use of an improper charger, improper maintenance or other such misuse, and normal wear or water damage.
Born in the urban streets of New York City, RIDEL is an electric bike company revolutionizing the way the world moves. RIDEL’s mission is based on a simple yet honest desire– to make every journey a fun one and to accelerate the inner potential of each person. Each of our bikes is designed with maximum fun, style, smart technology and security in mind so we can help move the world towards the infinite possibilities of urban mobility.
You know that look a kid gets when they first learn to ride a bike? That’s how we feel everyday at RIDEL bikes. We can’t help but feel excitement and thrill in designing bikes for the future. It’s in our DNA. The founding team of RIDEL includes some of the earliest adopters and investors in the latest technology, with an impeccable instinct for bringing these tools for everyone to use. Our parent company CJ Global has been manufacturing electronics for over a decade.
With a passion for bicycles and a longstanding history in electronics, we have take what we love and know best to help people get from their A to B faster, “funner” and more affordable than any other ride out there.